St Michaels Companion Animal Hospital

Went for a fist time vet visit was told when I scheduled the appointment it was $25 and then got to my visit sat down filled out paperwork went into the room for them to tell me as I was done there’s an additional $8 biohazard fee when my pet got no shots and then was told it was to clean the room after we sat in there even though the sofa had dog hair on it from a white long haired dog I have a brown short haired Chihuahua so it wasn’t my dogs hair yet I got charged $8 I had only $25 saved after paying my bills and then had no choice but to overdraft my card because I didn’t have the extra $8 for their surprise fee

The only place I will take my animals!!!

It’s taken me a while to stir up the courage to write this review but I feel what I experienced at the clinic needs to be shared, it might save another animals life. I brought my cat here in 2019 when she wasn’t feeling well and I needed to get her seen asap. St Michael’s had many open appointments and told me to bring her in. I should of seen this as a first red flag, but when they needed to run testing, they absolutely wouldn’t allow me to be with my cat to comfort her during testing and instead brought her into some back room where I couldn’t see her or anything other going on. They were very rude and adamant about this and I was trying to trust their judgment but I heard my cat screaming back there and I was mortified to hear that. It was absolutely not normal and not necessary because she had always been curious and loving at previous clinics. Never once have I experienced her having a reaction like this at a vet and it still hurts my heart today thinking that they could have hurt her and I didn’t have any idea or chance to stop them. Once testing was done, she was diagnosed with kidney disease. I was offered one route of treatment only, even after trying to explain that I needed something doable, being a college student and caregiver for my mother at the time. After this, I was prescribed the most expensive options available. A $45 bag of SubQ fluids, which were so expensive due to added electrolytes, every two weeks, and the most expensive bag of KD cat food that they carried, which ended up starving my cat because she would not eat it. After I told them that the treatment they gave me was not working for her, Whitnee had the audacity to sit in the room and tell me that I needed to euthanize her because I could not afford it. I can’t believe that they tried to convince me that killing my cat was better than finding any other route of treatment to help her. I decided to move to a different veterinarian and seek a second opinion, where they prescribed her a $12 simple bag of fluids, worked with me with finding a food that would work for my cat and let me be in the room to hold my cat during our visits. My childhood companion cat is now 21 years old and has surpassed seven more years of life as a very happy girl. I’m so glad I didn’t listen to the owner Whitnee Patten at St Michael’s, who loves to laugh in your face because shes smarter than you by the way, and sought out another opinion. The visits at this clinic traumatized my cat for a very long time but also traumatized me taking her to any vet after. They might have a couple nice techs but these people are not animal lovers, definitely not cat people, and would rather kill your pet over money then waste time finding a solution you both can maintain. Avoid them at all costs.

Hacer el appointment fue muy fácil y el servicio fue excepcional. Aunque mi perra estaba un poco asustada la trataron con mucho cariño 🫶🏼